Testimonials

What some of our customers have had to say

I first wrote a testimonial several years ago in which I paid tribute to Paul Davis (Adelaide) and Centra Finance in obtaining the finance for our first investment property.

Since that time I have completed the purchase on our 7th investment property (in 2004) and recently obtained a LOC [line of credit] for investment in managed funds, and the credit for all of that must go to Ms Jasmine Kourouche.

The Bank staff involved were continually under-resourced and consistently proved their inexperience, lack of training and general apathy. Thanks to Jasmine's hard work, expertise and diligence, we achieved the necessary finance, mostly at a fixed rate at 5.95% pa, and without the need to cross-collateral to other properties. That last item is an absolute bonus. Jasmine is a genius. I suspect she has been responsible for creating more property millionaires than Peter Costello.

Best wishes Tony, Sydney

I want to let you know that my conveyancer went to the Diamond Hill settlement on Friday last and I am now the proud owner of a new townhouse in Qld with your help.

I would like to thank you for all your hard work there, especially towards the end when settlement neared. I believe that you went above and beyond the call of duty - and what makes it even more important is that I didn't ask you to, you initiated it, which is a really good way to run your business - I hope that you get lots and lots of inquiries and clients, because I believe with your attitude and service you'll win lots and lots of business!!

I'll catch up with you soon.

Thanks again and regards,

Warren

You might think that someone with a portfolio of around 50 properties would have no need of assistance from Centra. Not so – it is always preferable to use a good-quality broker when setting up a new mortgage, or doing a re-mortgage, to sort through all the possible alternatives.

It was all the more important in my own case because, although an Australian, I had never applied for a mortgage facility in Australia before. Although the general procedures are much the same in both UK and Australia, the actual detail is quite different. I was fortunate in getting guidance from Peach. Your staff were enormously patient, and really went out of her way. The number of e-mails we generated over several months was legion, but the application itself, thanks to all the prior work, was immediately successful.

Now for the next one!

Dr Paul
 

I discussed my lending requirements with Garry initially and discussed options with him at some length over numerous telephone calls both within and outside office hours. He was very knowledgeable, helpful and at the same time straightforward. The resulting loan structure was a little more complex than usual - maximising the scope for me to claim taxation deductions in subsequent years - but by no means hugely complicated.

For no fault of mine - or Centra - my loan became immensely difficult for the lender. The number of times the lender got things wrong was truly astonishing. Throughout this, Jasmine my application manager was calm and wonderfully helpful and empathetic as well(!), often spending huge amounts of her time sorting things out with the lender. I am truly grateful to her, and expect we could well have lost our deposit on the new purchase without her help.

I have no hesitation in recommending your services to others. I already have!

Alan, Brisbane.

I just want to say a big thank you for the awesome service I have received from you. Your preparation and follow up throughout have been top class.

You’ve made this easy for us, thanks again.

BTW, I have already recommended you and Centra to two other people, I hope they call you!

Charlotte, Sydney